Pricing FAQ's

Pricing FAQs articles

How to cancel the subscription?
Users can cancel their subscription anytime by following our cancellation procedure mentioned in our Pricing Faq Article on How to cancel the subscription...
Thu, 18 Aug, 2022 at 7:31 PM
How do I update card details used in the subscription
Users can easily update their card details from the payment gateway itself, check our Pricing Faq Article on How to change the card details from the payment...
Thu, 18 Aug, 2022 at 7:30 PM
Can I upgrade or downgrage my plan anytime?
Yes, you can upgrade or downgrade your plan anytime. A differential amount will be calculated on a pro-rata basis and charged at the time of upgrade. Read M...
Fri, 23 Jun, 2023 at 7:10 AM
Will you provide a refund?
There is no refund for the payments made except for duplicate payments. However, when you cancel the subscription, there will not be any future charges made...
Fri, 23 Jun, 2023 at 7:12 AM
Is there any discount available?
Yes, you get 2 months free (16% discount) when you purchase a yearly subscription and you have group discounts when you buy group/ domain plans.
Fri, 23 Jun, 2023 at 7:13 AM
Do you offer any special discounts for educational institutions or non-profits?
There are no specific discounts for educational institutions or non-profits.
Fri, 23 Jun, 2023 at 7:14 AM
How do I change my payment method (e.g. change of credit card)?
You can change the payment method from Customer Portal. Read more.
Fri, 23 Jun, 2023 at 7:18 AM
Can I transfer the license from one email to another?
Yes, you can write to support@jivrus.com and request us to transfer your license by providing both the emails which are involved in the transfer.
Fri, 23 Jun, 2023 at 7:21 AM
Is there any setup fee or hidden charges?
No. There is no setup fee or hidden charges from outside. Read more.
Fri, 23 Jun, 2023 at 9:15 AM
What are my payment options?
Payment can be done through our payment gateways like PayPal, Stripe or Razorpay with payment methods like Debit card, Credit card etc. Read more.
Fri, 23 Jun, 2023 at 9:18 AM